FREE SHIPPING (GER)

FOR ORDERS OVER 50€

FAQ


 

How long does the delivery take?

Shipping takes usually between 2-3 business days  (within Germany).
For Europe 4-6 and
International shipments take about 6-10 business days.

Can’t you send the order before the payment?

Unfortunately it is not possible to purchase on account or to send the order before the payment is received.
To speed up the process, we recommend payment via Paypal so the money arrives within a few minutes.

Could you also assemble my board for me?

Sure, we’ll be happy to do this for you. Just let us know if you want us to built your setup and your board will be delivered to you ready to skate.
For this we charge a small service fee of 3,00 EUR and the griptape is free anyway!

Can I return products?

First of all, the item should not have been used yet. Boards or individual items that have already been installed and skated are excluded from returns.
You can return items within 14 days after delivery.
If you don’t like an item or it doesn’t fit, you can find a cancellation form here, which you have to send us in written form (mail / email).
The costs of the return are paid by you in the first place. After we have received and verified the goods, we will refund the purchase price including the return costs to your account.

Is the article XYZ still available in your online store?

As long as the item is displayed in the online store, it’s still available. The stock status itself can be found on the item page directly under the item name.

 

If you have any further questions, please do not hesitate to contact us. We are happy to help!
Either by phone / WhatsApp at +49 (0) 176 -32724909, via contact form, or mail: hello@neverenoughskate.shop